Updated Date: 01/10/2024
At SparXcellence Ghodkes LLP, we strive to provide exceptional digital marketing services. However, we understand that there may be instances where a refund is requested. This Refund Policy outlines the circumstances under which refunds may be granted.
1. Eligibility for Refunds
Refunds may be considered under the following circumstances:
- Service Not Delivered: If the services agreed upon were not delivered as specified in the contract or agreement.
2. Refund Request Process
To initiate a refund request, please follow these steps:
- Contact Us: Reach out to our customer support team via email at care@ghodkes.com
- Provide Details: Include your order number, a detailed explanation of the reason for your refund request, and any supporting documentation.
- Submit Request: Refund requests must be submitted within the 07 days
3. Review Process
Once we receive your refund request, we will review it and respond within 7 business days. We may request additional information if needed.
4. Refund Approval
If your refund request is approved, the refund will be processed within 14 business days. Refunds will be issued to the original payment method used at the time of purchase.
5. Non-Refundable Items
Certain services are non-refundable, including but not limited to:
- Services that have been fully delivered and accepted by the client.
- Any digital products that have been downloaded or accessed.
6. Changes to the Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the revised Refund Policy.
7. Contact Us
For any questions regarding our Refund Policy, please contact us at:
SparXcellence Ghodkes LLP
Email: care@ghodkes.com
